Terms of Service
Last Updated: March 19, 2026
1. Acceptance of Terms
By accessing or using the Plurit platform, website, or services (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Platform.
2. The Plurit Platform
Plurit provides an AI-grounded technology market analysis and vendor evaluation platform. The Platform generates rankings, comparisons, and intelligence outputs based on multi-dimensional data models and proprietary AI analysis.
3. Use of AI and “Derived Intelligence”
Nature of Outputs: The Platform generates analysis, scores, and vendor evaluations (“AI Outputs”). You acknowledge that AI Outputs are generated by automated systems and should be used as one of many inputs in your procurement or evaluation process. All technology procurement decisions remain your sole responsibility. Ownership of Intelligence: Subject to your compliance with these Terms, Plurit grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use, reproduce, and internally distribute the specific analysis reports and data evaluations generated for your account (“Derived Intelligence”) solely for your internal business purposes.
4. Intellectual Property
Plurit Ownership: Plurit and its licensors retain all right, title, and interest in and to the Platform, including all AI models, software, algorithms, branding, and the structured methodologies used to evaluate vendors. Feedback: If you provide feedback or suggestions regarding the Platform, we may use such feedback without any obligation or compensation to you.
5. User Obligations and Restrictions
Proper Conduct: You agree to use the Platform in compliance with all applicable laws. Prohibited Acts: You shall not: (a) reverse engineer, decompile, or attempt to extract the source code or underlying AI models of the Platform; (b) use the Platform to build a competing product or service; (c) bypass or circumvent any security measures; (d) use any automated system (robots, scrapers) to extract data from the Platform for unauthorized purposes; or (e) share your account credentials with unauthorized third parties.
6. Resale and External Distribution
Prohibition on Resale: You are strictly prohibited from reselling, sublicensing, or commercially exploiting Derived Intelligence or Platform access to third parties without a separate written agreement with Plurit. Attribution: In the limited instances where external sharing is permitted by your subscription level, you must provide prominent attribution to “Plurit AI Market Intelligence” and include a link back to plurit.com.
7. Accuracy, Impartiality, and Disclaimers
• “AS IS” SEVICE: THE PLATFORM AND ALL AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. • NO PROCUREMENT GUARANTEE: PLURIT DOES NOT GUARANTEE THAT ANY VENDOR EVALUATED OR RECOMMENDED BY THE PLATFORM WILL MEET YOUR SPECIFIC BUSINESS NEEDS OR PERFORMANCE EXPECTATIONS. • Commercial Neutrality: Plurit's analysis outputs, vendor rankings, comparison results, and buyer-matching are determined solely by our AI models and objective data. No vendor or commercial relationship may pay for, or otherwise receive, preferential placement, preferential access to buyer information, or any influence over how Plurit presents, ranks, or recommends vendor solutions. Any arrangement purporting to grant such influence is void and unenforceable. • Trade Secret Notice (18 U.S.C. § 1833(b)): No individual shall be held criminally or civilly liable under federal/state law for disclosing a trade secret in confidence to government officials or attorneys solely to report a suspected legal violation.
8. Third-Party Services & Integrations
Plurit may be accessed via, or integrate with, third-party platforms. Your use of any third-party platform is subject solely to that provider's terms and privacy policies. Plurit does not control and is not responsible for the availability, security, or data handling practices of any third-party platforms.
9. Mutual Confidentiality
Each party agrees to hold the other party's non-public, proprietary “Confidential Information” in confidence using at least reasonable care, disclosing it only to authorized personnel on a need-to-know basis. This does not include information that is publicly known, independently acquired, or required to be disclosed by law.
10. Commercial Subscriptions and Billing
Subscriptions & Auto-Renewal: Fees are billed in advance per the selected cycle. BY ENROLLING IN A SUBSCRIPTION OR A FREE TRIAL, YOU AUTHORIZE PLURIT TO AUTOMATICALLY RENEW YOUR SUBSCRIPTION SUBSEQUENT TO THE INITIAL TERM (AND CHARGE YOUR PAYMENT METHOD ON FILE AT THE THEN-CURRENT RATE) UNLESS YOU CANCEL PRIOR TO THE RENEWAL COMMENCEMENT. You may cancel your subscription or trial at any time by clicking “Cancel Subscription” in your account settings dashboard or emailing legal@plurit.com. A free trial will automatically convert to a paid subscription at the end of the trial period absent a cancellation. Cancellation & Disputes: You may cancel through your account settings or via legal@plurit.com (effective at the end of the billing period). Except where explicitly required by applicable law, no pro-rata refunds are provided. Invoice disputes must be submitted in writing within thirty (30) days; you agree not to initiate a chargeback without first attempting resolution in good faith with Plurit. Seat Restrictions: Access is granted on a per-organization basis for the authorized number of seats. Concurrent account sharing beyond authorized limits is prohibited and grounds for suspension.
11. Indemnification
By Plurit: Plurit shall defend you against third-party claims that the Platform (excluding AI Outputs and user-modified materials) directly infringes a valid US patent, copyright, or trademark, paying damages finally awarded, provided you give prompt written notice and sole control of the defense. By You: To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Plurit Parties against any claims, damages, or losses arising out of: (a) your breach of these Terms; (b) your unauthorized external distribution or misuse of Derived Intelligence; or (c) third-party claims arising from technology procurement decisions made in reliance on Platform Outputs.
12. Limitation of Liability
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL THE PLURIT PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PLURIT PARTIES EXCEED THE AMOUNT YOU HAVE PAID TO PLURIT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
13. Dispute Resolution
Before initiating arbitration, the parties must attempt to resolve any dispute via written notice and good-faith negotiation for ten (10) business days, followed optionally by mutually agreed non-binding mediation. At Plurit's sole discretion, disputes may be submitted to final and binding arbitration under the Rules of the American Arbitration Association, applying Delaware law. ANY CAUSE OF ACTION AGAINST PLURIT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR IT IS PERMANENTLY BARRED.
14. General Provisions
Governing Law & Venue: These Terms are governed by the laws of the State of Delaware, without giving effect to conflict of law rules. Irrevocable exclusive jurisdiction for legal proceedings shall lie in the state and federal courts of Delaware. Severability & Waiver: If any provision is deemed unenforceable, the remaining provisions will remain in full effect. No failure to enforce any right constitutes a waiver of that right. Entire Agreement: These Terms (and the Privacy Policy) constitute the entire agreement between the parties regarding the Platform, superseding all prior oral or written agreements. Survival: Provisions intended to survive termination (including IP, Confidentiality, Disclaimers, Indemnification, Liability, and Dispute Resolution) shall survive expiration or termination. Force Majeure: Neither party is liable for delayed performance (except payment obligations) caused by events beyond reasonable control, including natural disasters, platform outages, or AI infrastructure failures. Contact: Official notices and communications must be sent to legal@plurit.com.